FAQ
Frequently Asked Questions
Got questions about booking, payments, or services? Here are standard answers from our support team.
We proudly service the entire city of Saskatoon, Saskatchewan, and surrounding communities including Martensville, Warman, and Clavet.
Yes, absolutely. All our cleaning professionals are fully vetted, background checked, licensed, bonded, and covered by comprehensive liability insurance and WCB Saskatchewan.
It is entirely up to you. Many of our clients prefer to provide us with a key, entry code, or garage code. Your property security is our top priority.
Our rates are calculated dynamically based on the base price of the service selected, the number of bedrooms/bathrooms, and the overall square footage of the space.
Yes, you can change or cancel your booking through your customer dashboard or by contacting us. We ask for at least 24 hours notice for cancellations.
A Deep Clean includes everything in a regular clean, plus baseboards, washing walls, light fixtures, deep bathroom scrubbing, kitchen appliances interior/exterior, cabinets, and full sanitization.
Yes, we bring all necessary eco-friendly cleaning products and professional-grade equipment. If you have specific products you want us to use, just let us know.
For snow removal contracts, our teams deploy automatically once accumulation reaches 2 cm. We aim to clear paths within 12 hours of snow stopping.
We proudly service the entire city of Saskatoon, Saskatchewan, and surrounding communities including Martensville, Warman, and Clavet.
Yes, absolutely. All our cleaning professionals are fully vetted, background checked, licensed, bonded, and covered by comprehensive liability insurance and WCB Saskatchewan.
It is entirely up to you. Many of our clients prefer to provide us with a key, entry code, or garage code. Your property security is our top priority.
Our rates are calculated dynamically based on the base price of the service selected, the number of bedrooms/bathrooms, and the overall square footage of the space.
Yes, you can change or cancel your booking through your customer dashboard or by contacting us. We ask for at least 24 hours notice for cancellations.
A Deep Clean includes everything in a regular clean, plus baseboards, washing walls, light fixtures, deep bathroom scrubbing, kitchen appliances interior/exterior, cabinets, and full sanitization.
Yes, we bring all necessary eco-friendly cleaning products and professional-grade equipment. If you have specific products you want us to use, just let us know.
For snow removal contracts, our teams deploy automatically once accumulation reaches 2 cm. We aim to clear paths within 12 hours of snow stopping.